Best Care

Do not use the Cloud Mug with a microwave, dishwasher, or heat it over an open fire.

Hand wash before first use. Clean with soap and water, and dry with a cloth after use.

Avoid use with drinks that are strongly acidic or alkaline.

Titanium is hardy, but subjecting it to impact or pressure can still result in damage.

Surface Features of Titanium

Titanium will develop a natural, unique patina with time and use; this is a natural process for the material.

Returns, Exchanges & Refunds

All sales are final, except where an item received is faulty, damaged, or defective.

In such cases, please contact us within 7 days of delivery, and rest assured we will take care of you.

The customer is responsible for return shipping.

Once a returned item has been received, we will process the refund or exchange within 2-3 working days.

We reserve the right to reject any items that do not meet the above requirements.